You got Q's. We got A's. Mostly.

Shopping FAQs

What's your return policy?

All sales are final. If your ice cream doesn’t arrive frozen, we’ll reship the order at our cost. Have a question? Contact

When will my order ship?

We ship orders Monday-Thursday via Fedex 2-day ground shipping in the contiguous US. We estimate that your order will ship from our warehouse within 5 business days of the order being placed. We’ll send tracking when it’s on the way!

Regular FAQs

What is animal-free dairy?

Brave Robot uses an animal-free dairy protein that is identical to whey protein found in cow’s milk, but made without a single cow, thanks to some magic the fine folks at Perfect Day conjured up.

We’re big fans of this animal-free dairy protein because it ensures you get all the creamy, delicious taste and texture of ice cream, without animals, and less impact on the earth than anything else in the ice cream aisle.

Why is this better for planet?

Haven’t you been reading the website?!! The reasons are all over the place on here.

We believe that necessity is the mother of invention and it’s neccessary to create the foods we love while making less of an impact on our climate. Sure, we’re just an ice cream, but we’re just getting started on creating a more sustainable future for all through delicious foods we love. Let’s go!

This is a question?

This is an answer. Seriously, we can keep going, we love to talk about this stuff. Please feel free to reach out if you want to talk. We’re excited about what we’re doing and the positive impact we can make. While this is all pretty “new,” we’re an open book, and we’d be more than happy to answer any questions you might have.